Website: neilmiddlehurst.co.uk
1. Introduction
Neil Middlehurst Family Funeral Directors ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website, contact us, or engage our funeral services, and tells you about your privacy rights.
2. The Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you, including:
- Identity Data: First name, last name, title, and relationship to the deceased.
- Contact Data: Email address, telephone number, and postal address.
- Arrangement Details: Information required to arrange a funeral service, pre-paid funeral plan, or memorial.
- Technical Data: IP address, browser type, time zone setting, and operating system collected automatically via cookies when using our website.
- Financial Data: Payment details (if applicable for deposits or services).
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we use your data to:
- Provide funeral services, advice, and fulfill contractual obligations.
- Respond to inquiries made through our contact form, phone, or email.
- Process pre-paid funeral plans.
- Comply with legal or regulatory obligations.
4. Third-Party Sharing
We may share your personal data with trusted third parties strictly where necessary to fulfill funeral arrangements, including:
- Local crematoria, cemeteries, and clergy/officiants.
- Florists, caterers, or newspaper obituary services with your consent.
- IT and web hosting service providers.
We do not sell or rent your personal data to third parties for marketing purposes.
5. Data Security & Retention
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
6. Your Legal Rights
Under UK data protection laws, you have the right to:
- Request access to your personal data.
- Request correction or deletion of your personal data.
- Object to processing or request restriction of processing.
- Withdraw consent at any time where we rely on consent to process your data.
To exercise any of these rights, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email:
Neil@neilmiddlehurstfunerals.co.uk - Phone: 0174420055
- Address:
87-89 Shaw St,
St Helens,
Merseyside,
WA10 1EN